Potomac Crossing Assoc
 
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FAQ's
 
 
 

 
Buying and Selling
  • I'm selling my home, do I have to contact the HOA for anything?
    Yes! If you are selling your home, you are required to provide your buyers with a Resale Package. This package includes all the updated Rules and Regulations for the community as well as a current year budget, newly adopted resolutions, newly adopted rules and regulations and most importantly, an inspection letter that identifies to the potential buyers any problems with the property. Please contact PMP to order your resale package at 703-771-9355. They can take 14 days to prepare or can be expedited (within 5 business days) for a fee.
     

Community Life
  • How can I pay my HOA fees?
    PLEASE NOTE:  We apologize but payments are not accepted at the Leesburg office.

    Cabanc.com has new payment features including:
    • The option to schedule payments on a monthly, quarterly, or annual basis.
    • The ability to manage payment and property information through their personal homeowner profile.
    • Access to transactions for up to 13 months when the homeowner creates a user profile.
    • Real time credit card payments (subject to processing fees).
     
    You may also chose one of the following payment options:
    •One time E-check- Log on to cabanc.com and click on the Homeowners tab, then click on “Homeowner Pay Assessment by E-check”. Please have your coupon ready.
    •One time credit card - Log on to cabanc.com and click on the Homeowners tab, then click on “Homeowner Pay Assessment” by Credit Card. Please have your coupon ready. Credit cards accepted are MasterCard, American Express and Discover.
     
    •Coupon payments- Coupon booklets were mailed to all homeowners mid-December 2011. PLEASE REMIT ALL 2012 PAYMENTS TO THE ADDRESS SHOWN ON THE COUPON. If you have not received your coupon booklet, or the coupon booklet was incorrect, please contact PMP at 800-336-8009 X1004.
    • Recurring ACH/direct debit through PMP-  To enroll in direct debit through PMP please complete the form and return to PMP in Frederick, MD.
    • Electronic Bill Payer thru your banking institution:  Checks should be made payable to and mailed to the address shown below.  Please make sure that your account number is referenced on your check.
     
     
    Potomac Crossing HOA
    PO Box 62678
    Phoenix AZ 85082-2678
     
    Should you require assistance please call PMP at 1-800-336-8009, extension 1004 to speak to a Finance representative.
     
  • How do I contact PMP?
    PMP's office is located at 101 Blue Seal Drive, Suite 100, Leesburg, Va 20175.  You may reach our office during business hours (9am-5pm Monday-Friday) at 703-771-9355.  In case of an after hours emergency, please call 1-800-336-8009.
     
    Your community manager is Patrick Vasold and can be reached at 703-771-9355 X15 or patrick.vasold@pmpbiz.com.
  • I'd like to attend a Board meeting, when are they?
     
    Board meetings are open to the residents, they are held every fourth Wednesday of the month. They are usually posted on the community sign. The meetings start at 7PM and there is a short session at the beginning of the meeting for a Homeowner Forum. If you have questions for the Board, please come and ask in person! We’d love to meet you!
     
  • I'd like to get involved and help out the community!
     
    Anyone is welcome to join a committee. There are several active committee’s within Potomac Crossing that are always looking for new members. The committee’s include the Pool Committee, Landscaping Committee, Social Committee, Newsletter Committee, Website Committee, and the Architectural Review Committee. If you are interested in joining a committee or volunteering your time to better the community, please contact PMP at 703-771-9355.

Conflict Resolution
  • Someone parked in my parking place! Can the HOA help?
     
     There is no reserved parking in Potomac Crossing. While some homeowners have set up a “reasonable and fair” parking plan on their blocks, there are no enforceable rules that the HOA can step in and enforce a parking plan. More information regarding reserved parking and Potomac Crossing can be found on this website under the documents section and Minutes. 

Remodeling
  • I need to paint my house and I'd like to keep it the same color, where do I get the paint?
    Sherwin Williams offers a discount to Potomac Crossing residents. They even have a paint book in the store that will help you to identify what color you house is. Please be sure to take a color sample. If you are changing the color of your trim, shutters or front door, you are required to submit an architectural application.
     
  • I'm making a change to my house, do I have to submit an application?
     
    You should submit an architectural application for any changes made to the “exterior” of your home. This includes, but is not limited to, color changes, additions, storm doors, sheds, fences, playsets and exterior decorative objects.   The ARB only meets once a month (1st Thursday).  All applications must be submitted to PMP at the Leesburg office by noon on the last Thursday of the month.  Please refer to the architectural guidelines for a more specific list of requirements or contact PMP at 703-771-9355.
     

Snow
  • Where should we push or move snow?
    Snow removedfrom sidewalks, vehicles and parking places should be piled in your yard or other green spaces.
     
    DO NOT shovel snow back into the roadway. 
  • Who is responsible for snow removal?
    Homeowners are required to clear the sidewalks in front of there home.
     
    Roads in the single family sections are maintained by the Town of Leesburg.
     
    Roads in the townhome sections are maintained by the Association.